volunteer with us

SOS Help relies on its volunteer listeners and non-listeners to provide our year-round listening service.

Many volunteer opportunities are available and recruitment sessions are held once or twice a year. These sessions enable potential recruits to meet and talk with current volunteers - it's the best way to find out if you would like to join us.

There are two ways to volunteer: as a listener, you answer the phone and listen to callers, and as a supporter, you help with the logistics, publicity, and general running of SOS Help.


Listeners are empathetic volunteers who can answer our line and help our callers. To ensure the quality of our service, we ask the following of our listener candidates:

  • Commit to at least 15 months with SOS Help
  • Undergo initial training (find out more about training sessions)
  • Commit to 3 shifts (4 hours each) and 1 ongoing training meeting per month
  • Must be 18 years of age or older
  • Must live in the Paris area

Listeners are selected after two interviews, the first of which is conducted by a current listener, the second by a professional therapist in order to gauge the potential listener's capacity to be warm, empathic and non-judgmental.


Supporters are volunteers who handle the logistics, work on publicity, set up fundraising events, and assist in the general running of SOS Help.

We're looking for self-starters who can do the following with minimal supervision:

  • Designing and distributing publicity material (posters and flyers)
  • Liaising with publications to place notices and ads about SOS Help
  • Working with schools and students and attending local events to publicise the service
  • Event planning, such as organising fundraisers like book sales and tombolas
  • Writing or editing articles for SOS Help's newsletter
  • Participate in an in-house training session

We are also looking for a Fundraising Coordinator:

  • The Fundraising Coordinator works to raise needed funds to run SOS Help. We are seeking a supporter willing to generate ideas to increase funds for SOS Help, which could include fundraising events or soliciting donations.
  • Previous fundraising experience highly desired.
  • To note: 100% of money collected or donated goes to the direct running of the support service we offer. There are no salaried members of SOS Help.
  • Please email recruitment@soshelpline.org if you are interested in this volunteer position.

Supporters commit to a minimum of 6 months and for membership they:

  • Attend at least 50% of monthly meetings throughout the year
  • Participate in 2 events or activities per year
  • Complete training (one all-day training session with listener trainees and one evening training session for supporters only)

Volunteering with SOS Help is a heartening and inspiring experience. If you would like to share in it, please e-mail us at recruitment@soshelpline.org or visit us on Facebook to find out about our next recruitment session dates.