Donate to SOS Help

If you wish to support us through a donation, you may do it one of three ways:

Donate Securely Online with PayPal

Mail a cheque to the following address

SOS Help
Maison des associations du 7e
4, rue Amélie
75007 Paris

Donate Used Books

One of the most effective ways to help us is by donating used English books to our book sales. Check our events for the latest information and bring your donations directly to the sale.

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Thanks to these sponsors, we are able to keep our phone lines open!

Website created and managed pro-bono by Andrew Insley. Copyright © SOS Help 2019. All Rights Reserved. 

Volunteer with us

Volunteering with SOS Help is a heartening and inspiring experience

SOS Help relies on its volunteers to provide our year-round listening service. There are two ways to volunteer: as a listener, you answer the phone and listen to callers, and as a supporter, you help with roles such as logistics, publicity, and general running of SOS Help.

Many volunteer opportunities are available and recruitment sessions are arranged regularly. These sessions enable potential recruits to meet and talk with current volunteers;  it's the best way to find out if you would like to join us.

If you are interested, please e-mail us at or see the latest volunteer news to find out about our next recruitment session dates.


Listeners must be over 18 and live in the Paris area. We ask them to

Listeners are selected after two interviews, the first of which is conducted by a current listener, the second by a professional therapist in order to gauge the potential listener's capacity to be warm, empathic and non-judgmental.



Supporters are volunteers who assist in the general running of SOS Help, common roles are listed below:

  • Designing and distributing publicity material (posters and flyers)

  • Liaising with publications to place notices and ads about SOS Help

  • Event planning, such as organising and assisting fundraisers like book sales.

  • Writing or editing articles for SOS Help's newsletter

We ask supporter candidates  to:

  • Commit to a minimum of 6 months 

  • Attend at least 50% of monthly meetings throughout the year

  • Participate in 2 events or activities per year

We sometimes require people who possess particular experience, please see the which will be posted in the latest volunteer news.


Latest Volunteer and Recruitment News



All Volunteers are required to undergo listener preparation. This ensures that all members are educated on the best way to help our callers.

Listener training

We conduct listener preparation sessions twice per year. Typically the training schedule is as follows:

  • Saturday all-day training session

  • Double listens (shifts alongside experienced listeners)

  • Four evening training sessions

A mental health professional will use the training sessions to cover the following:

  • Introduction to basic listening skills

  • Questioning techniques

  • Self-awareness in interpersonal transactions

  • Reformulation

  • Helping caller gain perspective 

  • Empathy

  • Communication

  • Distinguishing facts and feelings in communication

  • Looking at our own support networks

  • Being guided in how to become effective listeners.


Supporter Training

  • In-house session given by experienced listeners

helping caller gain perspective helping caller gain perspective